You should be asked to step through a number of different screens to add devices and what not, but you will eventually get to a point where you will need to verify the original remote physically and perform what's called an IR Learning exercise. Create a new account if you do not already have one. Ignore any suggestion that if you have a certain model, like I have (a Harmony 650), to go to a different address. Next fire up you web browser of choice and navigate to.